| Stay up to date on changes to U.S. import duties and customs rules. This guide explains what’s changing, how it may affect your orders, and what you can do to prepare; whether you’re listing items for sale, purchasing from another country, or dealing with new customs fees |
August 26, 2025 As of August 29th, 2025, most international shipments to U.S. buyers under $800 will no longer qualify for duty-free import and will be subject to tariffs and duties. Individuals can continue to receive bona fide gifts valued at $100 or less duty-free. May 2, 2025 Due to new government policies, buyers importing items into the US that are valued over $800 may be charged additional tariffs and fees, also known as duties, after checkout. Tariffs are based on the country where the purchased item was manufactured (“Country of Origin”)––not where it’s shipped from––and are typically calculated as a percentage of the total price. Please note that as of May 2, 2025, goods of any value manufactured in China or Hong Kong will be subject to duties. |
Sellers
When shipping internationally, sellers are responsible for providing the correct Country of Origin and declaring accurate value. Providing false or incomplete details can cause delays, fines, or the package being returned.
If incorrect information is given, sellers may be responsible for refunding buyers for any tariffs and duties charged, including cases where the value was declared incorrectly, the Country of Origin was wrong, or the item did not match the description. In some cases, seller payouts may be cancelled or funds may be taken back to cover these costs.
Seller-Paid Duties Program
Some sellers on Grailed choose to cover customs duties and fees on international orders on behalf of their buyers. Sellers enrolled in this program will have a "Duties Covered by Seller" callout displayed on their listing pages.
If you're enrolled in the program:
- You're responsible for prepaying all import charges using a shipping method that supports duty prepayment (DDP shipping).
- If a buyer is charged duties on an order from your account while you're enrolled, Grailed will reimburse the buyer and debit your Stripe account for the full amount plus any associated processing fees.
- Failure to properly prepay duties while enrolled, may result in removal from the program, charges to your account, and other enforcement actions. .
Interested in joining? Reach out to seller-team@grailed.com team to learn more about eligibility and enrollment.
Buyers
For US based buyers- As of August 29th, 2025, most items purchased internationally will no longer qualify for duty-free import and will be subject to tariffs and duties. Individuals can continue to receive bona fide gifts valued at $100 or less duty-free.
If you are purchasing a listing located outside of your country, your order may be subject to tariffs and duties in addition to the item price and shipping cost you see at checkout. Buyers are responsible for paying all tariffs and duties and carrier clearance fees after checkout.
Shipping carriers may contact you directly to request payment or ask for additional information, such as a Social Security Number, before completing delivery.
Buyers are responsible for all costs if a package is refused, including return shipping, tariffs and duties, taxes, and other related charges.
Listings marked "Duties Covered by Seller"
On some international listings, you'll see a "Duties Covered by Seller" indicator. This means the seller has enrolled in Grailed's Seller-Paid Duties Program and is covering customs duties and fees for that item.
If you are unexpectedly charged duties on a purchase from an enrolled seller, contact support.
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