While Grailed strongly discourages our sellers from canceling orders, there are circumstances in which sellers are unable to complete orders. Please note, sellers may be subject to repercussions if they cancel orders after they have been confirmed in order to discourage this behavior.
Articles in this section
- Can I cancel my order?
- Why was my order canceled?
- I'm having issues purchasing. What do I do?
- Offers for Buyers
- Vacation Mode for Buyers
- What is Affirm and how does it work?
- What is Klarna and how does it work?
- My seller was frozen, what do I do?
- My seller is unresponsive, what do I do?
- I can't find the verification email to send a binding offer.
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