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Grailed
Orders, Shipping and Returns
Orders, Shipping and Returns
Buy safely, manage your orders and find return info.
Orders
Can I cancel my order?
Why was my order canceled?
I'm having issues purchasing. What do I do?
Offers for Buyers
Vacation Mode for Buyers
What is Affirm and how does it work?
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Shipping
Does Grailed have Expedited Shipping?
Shipping Policy
International Shipping
My shipment was lost in transit, what should I do?
My purchase appears to be lost, how do I get a refund?
Returns
Does Grailed accept returns?
How do I make a return?
When will I receive my refund?